Cybersecurity Tips

Fraudulent Text Messages-Emails-Phone Calls: Take Caution!

We have received reports of a suspicious text message referencing Texas Community Bank, instructing customers to visit a website to review or decline a transaction.

This message is NOT legitimate. Customers should NOT click on any links, block the sender's number, and delete the text. This is a SCAM.

Rest assured, your information has not been compromised; this is simply fraudsters randomly targeting customers.

Be vigilant, as fraudsters often initiate texts, calls, and emails pretending to be from trusted companies to create a false sense of security.

This specific incident falls under Spoofing and Phishing. Here’s how it works: You receive a text that appears to be from your bank, asking you to confirm a transaction. Whether you respond "Yes" or "No", you may receive a call from someone claiming to be from the "Fraud Department". In reality, this is a scam to steal your information and hard-earned money. Alternatively, if you visit the website mentioned within the text, you risk downloading malware that could compromise your information. 

Here are some recommended steps to take regarding a fraudulent text message:

• Don't respond: Do not reply to the text, even if it asks you to text “STOP".
• Don't click links: Links in scam texts can lead to phishing sites or malware that can steal your information.
• Don't share personal information: Do not share your banking details or other personal information.
• Contact us Directly: If the suspicious text claims to be from TCB, please contact us directly.
• Report it: Report the text to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov.
• Block the number: Block the number to prevent the scammers from contacting you again.
• Delete the text: Delete the text from your inbox so you don't accidentally open it or click a link.
• Update your device: Keep your smart device's operating system and security apps updated.
• Use anti-malware software: Consider installing anti-malware software on your device.
• Use multi-factor authentication: Use multi-factor authentication to protect your sensitive personal information.

We’re dedicated to safeguarding you against fraud.

Cyber fraud can cause costly damages due to identity theft and personal information being wrongfully used. The following cybersecurity tips will provide you with quick and easy to follow guidelines that will help protect you against cyber fraud. In order to strengthen your barrier against cyber fraud, make an effort to incorporate these tips all year long.

 Learn more and download helpful PDFs below.

• Spoofing
• Choosing and Protecting Passwords
• Cybersecurity for Electronic Devices
• Email Do's and Don'ts
• Hacked Accounts
• Identity Theft
• Lock Down Your Login
• Navigating Your Continuously Connected Life
• Phishing
• Safety Tips for Mobile Devices
• Security Information